Refund & Return Policy
Terms of Service
**Effective Date:** June 9, 2026
Welcome to Rally Stand ("Rally Stand," "we," "us," or "our"). We are an independent ecommerce retailer based in Georgia, United States. These Terms of Service ("Terms") govern your use of our website at **rallystand.com** (the "Site") and any purchases you make from us.
By using the Site or placing an order, you agree to these Terms. If you do not agree, please discontinue use of the Site.
1. Who We Are
**Rally Stand**
12499 Charlotte Drive, Alpharetta, GA 30004
Email: connect@rallystand.com
Phone: +1 (404) 234-2096
2. Use of Our Website
You agree to use this Site only for lawful purposes and in compliance with all applicable laws.
You may not:
- Use the Site for fraudulent or unlawful activity
- Attempt unauthorized access to our systems, accounts, or data
- Interfere with the operation or security of the Site
- Copy, scrape, or distribute Site content without our permission
We reserve the right to refuse service or cancel orders in cases of suspected fraud, Terms violations, or operational issues.
3. Products and Product Information
Rally Stand offers independently designed, fan-inspired apparel, accessories, drinkware, pickleball products, and lifestyle items.
We work to keep product descriptions, images, pricing, and availability accurate and up to date, but errors can occur. If we discover a pricing or listing error on an order you've placed, we will contact you before charging or shipping, and you may cancel the order for a full refund.
We may update, discontinue, or correct product listings at any time.
4. Collegiate & Team Color Disclaimer
Any references to schools, mascots, or team colors on our Site are descriptive and decorative only.
Rally Stand is **not affiliated with, endorsed by, or sponsored by** any college, university, team, league, sorority, fraternity, or organization referenced or implied by our products. All trademarks, school names, and logos belong to their respective owners.
5. Orders and Payment
By placing an order, you confirm that:
- The information you provide is accurate and complete
- You are authorized to use the payment method provided
- You are legally able to enter into a binding agreement
We accept the payment methods displayed at checkout. Payment is required in full before an order is processed.
Orders may be canceled due to suspected fraud, inventory issues, pricing errors, or violations of these Terms. If we cancel an order after payment, you will receive a full refund.
6. Shipping and Delivery
Shipping is fulfilled via **USPS within the United States only**.
- Orders are processed within **1–5 business days**.
- Estimated delivery is **3–7 business days** after shipment.
Delivery times are estimates only and may be affected by carrier delays, weather, holidays, or other circumstances outside our control. Full details are available in our [Shipping Policy](/pages/shipping-policy).
7. Returns and Refunds
Returns are accepted within 30 days of delivery, subject to the conditions in our [Returns & Refund Policy](/pages/returns). Some items, including personalized or final-sale products, are not eligible for return.
Approved refunds are issued to your original payment method.
8. Pricing and Promotions
Prices are listed in U.S. dollars and are current at the time of display, but are subject to change without notice. Any discount, sale, or promotional pricing shown on the Site reflects a genuine offer available for the stated period; we do not use fabricated "regular" prices to create a false impression of savings.
9. Intellectual Property
All content on this Site — including text, graphics, logos, product designs, and images — is owned by Rally Stand or its licensors and is protected by copyright, trademark, and other intellectual property laws. No content may be reproduced, distributed, or used commercially without our prior written permission.
10. User-Submitted Content
If you submit reviews, photos, or other content to us (for example, through email or social media), you grant Rally Stand a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content for marketing purposes. You confirm that you own or have the rights to the content you submit and that it does not violate any third party's rights.
11. Marketing Communications
By providing your email or phone number, you may receive order updates and, if you opt in, marketing communications. You can unsubscribe from marketing emails at any time via the link in any email, or opt out of SMS by replying **STOP**. See our [Privacy Policy](/pages/privacy-policy) for more detail on how we handle your information.
12. Limitation of Liability
To the fullest extent permitted by law, Rally Stand is not liable for indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products. Our total liability for any claim is limited to the amount you paid for the product giving rise to the claim.
Nothing in these Terms limits any rights you have under applicable consumer protection law that cannot be waived.
13. Disclaimer of Warranties
The Site and our products are provided "as is" and "as available." We do not guarantee that the Site will be uninterrupted, error-free, or completely secure.
14. Indemnification
You agree to indemnify and hold Rally Stand harmless from claims, damages, or expenses arising from your use of the Site or violation of these Terms.
15. Governing Law
These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in Georgia.
16. Changes to These Terms
We may update these Terms from time to time. The "Effective Date" above reflects the most recent revision. Continued use of the Site after changes take effect means you accept the updated Terms.
17. Contact Us
If you have questions about these Terms, contact us:
**Rally Stand**
Website: rallystand.com
Email: connect@rallystand.com
Phone: +1 (404) 234-2096
12499 Charlotte Drive, Alpharetta, GA 30004