Effective Date: June 9, 2026
Thank you for shopping with Rally Stand. We are committed to providing fast, reliable shipping and keeping you informed every step of the way.
Order Processing
Most orders are processed within 1–5 business days after payment is received.
Processing times may be longer during:
- Holidays
- Product launches
- Promotional events and sales
- Peak sports seasons
- High order volume periods
Business days do not include weekends or U.S. holidays.
Once your order ships, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times vary by location and shipping method.
Estimated Delivery Windows
Standard Shipping (U.S.)
Expedited Shipping
International Shipping (when available)
All delivery times are estimates and are not guaranteed.
Shipping Carriers
We ship using trusted carriers including:
- USPS
- UPS
- FedEx
- DHL
- Regional carriers when applicable
Carrier selection depends on package size, destination, and shipping method.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Package weight
- Order size
- Destination
- Shipping speed selected
From time to time, Rally Stand may offer free shipping promotions. Eligibility will apply.
Tracking Your Order
You will receive tracking information by email once your order ships.
Please allow up to 48 hours for tracking updates to appear.
Incorrect Shipping Addresses
Customers are responsible for entering accurate shipping information at checkout.
If an incorrect address is provided:
- Additional shipping fees may apply for reshipment.
- Returned packages may be refunded minus shipping costs.
- We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error, contact us immediately at
connect@rallystand.com.
Lost, Stolen, or Delayed Packages
Once an order is handed to the carrier, delivery is outside of our control.
We are not responsible for:
- Carrier delays
- Weather-related delays
- Delivery interruptions
- Packages marked delivered but reported missing or stolen
If your package is missing, please contact the carrier first. We will assist with claims when possible.
International Orders
International customers are responsible for:
- Customs duties
- Import taxes
- VAT fees
- Any additional country-specific charges
We are not responsible for customs delays or refused shipments.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery.
Please include:
- Your order number
- Photos of the damaged item
- Photos of the packaging
We will review and resolve the issue as quickly as possible.
Personalized, Pre-Order, and Made-to-Order Items
Some items may require additional processing time, including:
- Personalized products
- Custom-made items
- Pre-order merchandise
Estimated timelines will be shown on product pages whenever applicable.
Contact Us
Rally Stand
Website: rallystand.com
Email: connect@rallystand.com
Thank you for supporting Rally Stand!